The National One Stop Shop was launched by President Zuma on the 17th March 2017, where he announced the establishment of the provincial One Stop Shop offices for KwaZulu-Natal, Gauteng and Western Cape.  The national One Stop Shop has the core national departments with an interest in investments such as the South African Revenue Service (SARS), the Companies and Intellectual Property Commission (CIPC), Home Affairs and Visa Facilitation Services (VFS), the Department of Agriculture and Rural Development (DARD), the Department of Trade, Industry and Competition (DTIC).  The national One-Stop Shop feeds information and the relevant approvals to all other provincial One-Stop Shops through an integrated system. 

The Official Launch of the KwaZulu-Natal One Stop Shop was on the 18 November 2017 at Inkosi Albert Luthuli Complex (Durban ICC), 45 Bram Fisher Road, Durban. 

The number of normal applications processed by the various entities located at the KZN One Stop Shop has grown over the last five years from 325 to 2 313 per annum.